Self-Service Station

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HARDWARE/EQUIPMENT

IT supports users by (1) making recommendations for purchasing equipment as well as (2) troubleshooting bugs, malfunctions, or replacements of recommended equipment.

 

Equipment Requests at Onboarding

  • IT Team will evaluate user’s hardware, software and workstation needs, purchase or replace equipment, unbox, configure software, and activate accounts
  • New Positions and refilled positions with expired warranties on the existing machine will receive new computers. Refilled positions with machines currently under warranty will receive that computer.
  • Supervisors need to complete the New Employee Onboarding Form to start this process. Then, Supervisors will need to schedule an in person session to review workstation.
  • iPad Purchasing - Employees are free to purchase iPads and supporting equipment as their operations budget and/or managers approve.

Replacing Equipment